Payment

Effective Date: August 14, 2026

At Oiqy, we prioritize security, transparency, and direct engagement between buyers and sellers. All transactions on our platform are processed using PayPal or Payoneer, depending on the payment option available for the transaction. This policy outlines how payments work, your responsibilities, and what to expect as a buyer or seller.

1. Accepted Payment Method

Oiqy supports PayPal and Payoneer as payment methods for purchases. Available payment options may vary by transaction, seller, buyer location, and payment provider.

  • PayPal balance

  • Debit or credit cards (Visa, MasterCard, etc.)

  • Linked bank accounts (where supported)

Where supported, buyers may complete transactions through PayPal or Payoneer using the payment options made available by the applicable provider.

2. Direct Buyer-to-Seller Payment

All payments on Oiqy are processed directly from the buyer to the seller through the applicable payment provider, including PayPal or Payoneer. This means:

  • Oiqy does not receive, hold, or control any funds

  • Each seller is responsible for handling their own payments, receipts, refunds, and financial records

  • Orders are considered confirmed once payment is successfully processed by the applicable payment provider

3. Transaction Confirmation

Once a payment is completed:

  • The buyer receives a payment confirmation from the applicable payment provider

  • The seller receives a payment notification through the applicable payment provider

  • Order status is updated in the Oiqy dashboard

Buyers and sellers are encouraged to keep a record of the transaction ID or payment reference provided by PayPal or Payoneer for future reference.

4. Pricing & Currency

All product prices on Oiqy are displayed in USD ($). Buyers are responsible for:

  • Reviewing the total cost before placing an order (including shipping fees)

  • Any additional currency conversion or payment fees charged by PayPal, Payoneer, or their financial institution (if applicable)

5. Payment Issues & Declines

If your payment is declined or fails:

  • Double-check your card, PayPal account, Payoneer account, or available payment balance

  • Ensure accurate billing information is provided

  • Try another available funding source through PayPal or Payoneer

If the issue persists, please contact the relevant PayPal or Payoneer support service directly.

6. Disputes & Chargebacks

Since payments are processed through PayPal or Payoneer, any disputes or chargebacks must be handled through the applicable payment provider:

  • The applicable PayPal or Payoneer dispute process, subject to the payment provider’s applicable rules, deadlines, and eligibility requirements

  • Sellers are expected to respond to disputes in accordance with the applicable payment provider’s guidelines

  • Oiqy does not mediate or intervene in PayPal or Payoneer dispute outcomes

7. Seller Responsibilities

Sellers must:

  • Maintain a valid and active payment account with the applicable payment provider, such as PayPal or Payoneer

  • Ensure prices listed are accurate and transparent

  • Ship orders only after payment has been confirmed

  • Issue refunds through the applicable payment provider, including PayPal or Payoneer, if necessary

  • Comply with the applicable seller protection and payment policies of the payment provider used

8. Security & Fraud Prevention

PayPal and Payoneer use security and fraud prevention measures appropriate to their payment services. Additionally:

  • Oiqy monitors suspicious activity and may suspend accounts under investigation

  • Buyers and sellers are advised to communicate only via official platform tools

  • Never share sensitive payment information outside of the secure payment systems of PayPal or Payoneer

9. Oiqy’s Role

Oiqy serves solely as a marketplace platform and is not a party to any payment agreement. We:

  • Do not collect or disburse funds

  • Do not provide escrow or mediation services

  • Do not charge buyers any payment processing fees (PayPal or Payoneer may charge their applicable standard rates)

Any issues related to payments should be directed to the applicable PayPal or Payoneer support service or resolved between the buyer and seller.

10. Need Help?

For platform-related questions or to report suspicious payment behavior:

Oiqy Support Team
Email: cs@oiqy.com
Website: https://www.oiqy.com

For transaction-specific questions (failed payment, disputes, chargebacks), please contact the applicable payment provider:
PayPal Support – https://www.paypal.com/help
Payoneer Support – https://payoneer.custhelp.com/